What Should You Look For When Buying Jewellery For Ashes?

What Should You Look For When Buying Jewellery For Ashes?

Kenny Scott | May 20, 2016 | Cremation Glass Jewellery

Have you recently lost a loved one or pet, and want to get something special made from their ashes?

Jewellery for ashes can be a beautiful way of not only celebrating their memory, but also keeping them close to you in the years to come. It can be of great comfort in sad or difficult times, which is why many of my clients find strength in their beautiful jewellery pieces.

Despite having an end result in mind, you may not have much experience buying memorial glass, and because of this, you may not be completely sure of where to start. Don’t worry, you’re not alone. After all, sending ashes away is a daunting prospect, and you’re going to need a company you can trust.

After all, finding the right company that inspires confidence and is able to alleviate your concerns throughout the process is just as important as being happy with your jewellery at the end of the day.

That’s why in this blog post, I’m going to highlight 15 of the most important things to look out for when buying jewellery for ashes.

1. A reasonable turnaround time

By reasonable, I mean within a timeframe that’s reasonable for you. You’ll find most companies usually specify orders can take anywhere between 6 – 8 weeks when placing an order, although it’s always worth asking. You may find some companies (especially the smaller ones) can get your jewellery sent back to you much quicker.

I personally aim to fulfill all orders within two weeks. To give you an even better idea of the factors associated with timeframes, take a look at my blog post How Long Does it Take to Make Memorial Jewellery From Your Loved One’s Ashes?’.

2. An order pack with everything you need

If you’re sending ashes away for the first time, you’re probably not going to know what to expect. Most reputable companies will provide you with an order pack, sent in the post, which contains detailed instructions and all the tools you need to complete your order.

Always check a company will send you this, as well as being able to answer any other questions if you need a bit of help sending off your order.

3. Reassurance that the ashes will be secure

For your own peace of mind, you’re going to want to know that your loved one or pet’s ashes are kept secure, under lock and key, so that there’s absolutely no possibility of them getting lost or mixed up throughout the creation process of your jewellery.

This question is more for your peace of mind than anything else. Check they will keep your pet’s ashes are secure and under lock and key, so that there’s no chance of them getting lost or mixed up in the process.

4. A secure, trackable shipping service

It’s also wise to check the shipping service your chosen cremation jewellery company uses. Ideally, they should send your finished product and any leftover ashes via a courier or tracked shipping service, just to make sure that your irreplaceable piece of memorial jewellery or art doesn’t get lost in transit!

5. A cost that’s within your budget

When it comes to the issue of cost, I know that it can be a deciding factor in your final decision – but it’s also important to note that just because something is more expensive, doesn’t necessarily mean it’s going to be higher quality.

I’m personally of the mind that everyone should be able to afford cremation jewellery, which is why I try to make my prices as affordable as possible. To give you a better indication of cost, check out my blog ‘How Much Does Cremation jewellery for Ashes Cost?’.

6. An experienced glassmaker/company

I find a bit of reassurance goes a long way, and knowing your loved one’s or beloved pet’s ashes are in experienced hands is essential – especially as the process involved in creating memorial jewellery for ashes can be so delicate.

See if it’s possible to actually speak to the person who will be making your jewellery – speaking to me usually sets my clients’ minds at ease. If they aren’t available, at least see if you can find out their level of experience.

7. Hallmarked jewellery

You’ll want to check the quality of the silver or precious metal your chosen memorial jewellery company will be using, as well as whether the finished product will be hallmarked – so definitely check this before committing to buy!

8. Jewellery that is well-presented

Most reputable companies will send your special piece of cremation jewellery back to you in a presentation box, carefully and thoughtfully wrapped so that there’s no chance of any damage during shipping. Ideally, the presentation box your jewellery arrives in should last you for years to come.

9. A certificate of authenticity

A certificate of authenticity is essentially a piece of quality paper which certifies that your loved one or pet’s ashes have been used in the making of the finished product – whether that be a cremation ring, memorial pendant, sparkling cufflinks, a glass sculpture, or whichever special keepsake you choose.

I find this is important for many of my clients, as it provides them with the reassurance and confidence that only their loved one’s or beloved pet’s ashes are contained in their special jewellery. It should be signed, dated and stamped.


10. High quality materials

You should definitely check that your chosen cremation glass company will be making your jewellery from a clear, high quality coloured glass. You should also ask which precious metal they’ll use to create your jewellery – in most cases, you should have the option of choosing between silver, gold or white gold.

11. A high quality product

You’ll find most reputable memorial glass companies put their end products through quality control, but to ensure you’re going to be happy with the quality of your cremation glass jewellery, take a browse at some of the photos on their website first.

They should have high resolution photos taken by a professional photographer, and these should give you a better idea of how you can expect your own memorial jewellery to look once it’s been delivered back to you.

12. A colour of your choosing

A lot of companies will display a variety of colour choices on their website – however, if they don’t have the colour you really want, it may still be possible to request the colour of your choice. Only one way to find out; ask them!

Of course, not all companies will be able to accommodate your preferences, but it’s really not that difficult to make a bespoke order – even if it means waiting a bit longer to get that particular colour in stock.

13. The option to mix multiple ashes together

You might want the option to do this if you want to have multiple family members or pets in the same piece of jewellery – such as that one special ring or pendant you can wear at all times. It’s actually quite easy to achieve this, but lways check with a company how they go about it.

Their process may involve mixing the ashes yourself at home (if you’re comfortable doing so), or sending away two or more separate samples to be mixed in their workshop.

14. A professional, clear website

If your chosen cremation glass jewellery company’s website is clear and laid out professionally, you should easily be able to find how to request an order pack or alternatively, how to place your order. They should also have a phone number displayed that is easy to get through to, so you can talk to an actual person if you need help.

I find this is particularly important, as it goes a long way to making my clients feel reassured.

15. Payment when you’re ready

Finally, always check when you’ll be expected to pay for your cremation jewellery. Personally, I wait until the order is complete and send my clients photos of the finished product before they receive an invoice, but some of the larger companies may ask for payment upfront.

In the case of payment upfront, it’s so important to be 100% confident in the quality and experience of the company before placing your order.


Some of the above may not even have occurred to you when thinking about buying jewellery for ashes – nevertheless, the smallest of things can make a big difference to your overall experience, and it’s definitely worth checking whether a company can provide everything mentioned in this article.

Remember, always ensure you choose a reputable company that you’re 100% confident in before committing to sending ashes away – this will stop you worrying about whether or not they’re in safe hands!

If you have any specific questions about choosing a memorial jewellery company, please feel free to get in touch with me – I’m here to help!